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This accessibility statement applies to the website located at the domain nhmf.org.uk.
Visit the heritagefund.org.uk website for the statement regarding the application portal.
This website is run by the National Heritage Memorial Fund. We want as many people as possible to be able to use this website.
- Navigation has been implemented in a logical and consistent way
- Skip navigation link has been provided
- Content has been written as clearly and simply as possible
- Text size can be changed using the web browser (more information below)
- Headings are clear and use a logical structure
- Links can be understood out of context
- Links open in the same window unless stated otherwise
- Images have alternative text
- Decorative images have null alternative text
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- the text will not reflow in a single column when you change the size of the browser window
- focus clarity is insufficient, especially on items with colour
- you cannot modify the line height or spacing of text
- most older PDF documents are not fully accessible to screen reader software
- our mailing list sign-up form does not currently cater for allowing consent via the use of keyboard
- there are instances of duplicate links where text and images send users to same piece of content
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- Phone: 020 7591 6044
- Email: NHMF_Enquiries@nhmf.org.uk
- Post: International House, 1 St Katharine's Way, London, E1W 1UN. We are currently working remotely and unable to access our post. Please send any items via email.
We’ll consider your request and get back to you as soon as possible.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the website manager by emailing NHMF_Enquiries@nhmf.org.uk or phoning 020 7591 6044.
Enforcement procedure
In England, Wales and Scotland, the Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
In Northern Ireland, the Equality Commission for Northern Ireland is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Commission for Northern Ireland.
Contacting us by phone or visiting us in person
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Technical information about this website’s accessibility
The National Heritage Memorial Fund is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non-accessible content
Due to certain constraints, we have had to include technologies and features that may cause accessibility issues. These include:
Non compliance with the accessibility regulations
- Keyboard (2.1.1) - the consent field in our email sign-up form cannot currently be submitted by keyboard-only users. We are working with third-party who created this form to resolve
Disproportionate burden
Not applicable at the present time.
Content that’s not within the scope of the accessibility regulations
- Our email sign-up form is based on code from a third-party application. We are looking at options to improve this
- Social media embeds (third-party map applications)
- YouTube (third-party video application), including videos generated by partners
- Grant application system (third-party database)
We are making every effort to overcome these limitations by improving their accessibility and failing that, provide accessible alternatives.
If you need alternatives versions to our downloadable documents (such as plain text or Braille) or if you experience any accessibility problems with our site, please contact us.
The National Heritage Memorial Fund does not assume responsibility for third party applications.
Preparation of this accessibility statement
This statement was prepared on December 2020. It was last reviewed on February 2021.
It was tested by internal audit - utilising manual and automated techniques.